Halo 4 is officially here! Thank you to everybody who celebrated the occasion at one of our launch events, and we hope you’re enjoying the game. We have been overwhelmed at the response, and we’re grateful for your continued support.
As you can imagine, there are a tremendous number of new players connecting to Halo 4 right now. We’re aware that some users are experiencing occasional issues connecting to the Halo 4 services, and we are currently narrowing down possible solutions. We will be providing regular updates across all our channels, so stay tuned to the following places for the latest information:
• Halo Waypoint Twitter
• Halo 4 Facebook
• Halo Waypoint Forums
Please report issues in this thread. Thank you for your patience, and we’ll continue working around the clock until the situation has been resolved.
We are narrowing down possible solutions. While we continue to investigate, we are aware of issues impacting the following server-side functions:
• Spartan Rank (typically drops to 1)
• Spartan Ops
• File Share
• Service Record
• Custom Loadouts
• Armor Unlocks
Once you are able to connect to the server again, you will need to recreate your custom loadouts but your armor and SR should return to their normal state. We apologize for the inconvenience, and many thanks for your continued patience.
We’ve seen improvement and are still closely monitoring the situation. We'll provide another update this evening. Thank you for your patience.
Halo 4's multiplayer server load issues were resolved earlier this evening. To those affected, we thank you for your patience.